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Member News

CDPHP Ranks #1 in J.D. Power Member Satisfaction Study in New York, Three Years Running



For the third consecutive year, CDPHP has ranked “#1 in Member Satisfaction among Commercial Health Plans in New York” in the J.D. Power 2019 Commercial Member Health Plan Study. The study measures member satisfaction among 146 health plans in 22 regions across the country.

“For more than 35 years, CDPHP has served our community as a leading not-for-profit health plan, focused on making our members healthy, happy, safe, and secure,” said Dr. John D. Bennett, president and CEO, CDPHP. “A third J.D. Power Award cements the fact that we have the most dedicated, hardworking team of employees serving those members, and I couldn’t be more proud of all that we have accomplished.”

CDPHP scored the highest in New York in the following factors:

·         Cost

·         Coverage and Benefits

·         Customer Service

·         Information and Communication

·         Provider Choice

·         Billing and Payment

CDPHP members enjoy access to 825,000 doctors nationwide, as well as free preventive care, free gym access, free wellness classes, superior customer service, and a host of innovative products and services to keep them well.

FORTUNE and Great Place to Work have honored The Bonadio Group as one of the 60 Best Companies to Work for in New York. The ranking considered feedback from employees working at Great Place to Work-certified organizations across New York state. Great Place to Work, a global people analytics and consulting firm, selected companies for the list…
Capital Roots is celebrating 10 years of the Produce Project and would love for you to join! Join Capital Roots on Tuesday, July 23rd from 4 p.m. - 6 p.m. at the farm on 261 8th Street in Troy for an afternoon of fun. Come take a tour of the farm, mingle with current and former students, volunteers, and interns, while enjoying some of the fresh…
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