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Member News

CDPHP Ranks #1 in J.D. Power Member Satisfaction Study in New York, Three Years Running



For the third consecutive year, CDPHP has ranked “#1 in Member Satisfaction among Commercial Health Plans in New York” in the J.D. Power 2019 Commercial Member Health Plan Study. The study measures member satisfaction among 146 health plans in 22 regions across the country.

“For more than 35 years, CDPHP has served our community as a leading not-for-profit health plan, focused on making our members healthy, happy, safe, and secure,” said Dr. John D. Bennett, president and CEO, CDPHP. “A third J.D. Power Award cements the fact that we have the most dedicated, hardworking team of employees serving those members, and I couldn’t be more proud of all that we have accomplished.”

CDPHP scored the highest in New York in the following factors:

·         Cost

·         Coverage and Benefits

·         Customer Service

·         Information and Communication

·         Provider Choice

·         Billing and Payment

CDPHP members enjoy access to 825,000 doctors nationwide, as well as free preventive care, free gym access, free wellness classes, superior customer service, and a host of innovative products and services to keep them well.

Albany, NY (September 17, 2019) – AVillage…, Inc. presented Catholic Charities of the Diocese of Albany with $14,147.72 on Tuesday to benefit survivors of the August 23 fire on Myrtle Avenue. These funds will go to help address needs that come up in the Disaster Case Management process – paying for things as varied as furniture, medical products,…
Literacy Vokunteers of Rensselaer County has elected two new members to the Board of Directors: Susan d’Oelsnitz and Laura Salkowe. Susan d’Oelsnitz first became active with LVORC as a volunteer member of the cast of the 2019 Famous Ladies Tea, depicting Helena Rubenstein. Susan is an Agency Services Representative with the NYS Department of…
Clifton Park, NY – September 19, 2019 – Ryan Biggs | Clark Davis Engineering & Surveying, D.P.C., a firm specializing in structural and site engineering and land surveying in Clifton Park, NY, announced the promotion of Jeffrey T. Hodgson, P.E., S.E., to Senior Associate. With the firm since 2006, Jeff provides structural engineering design…
Sep
26
An evening honoring outstanding examples of philanthropic giving and citizenship. For more than 25 years, the Chamber has recognized businesses that…
5:30 p.m. Networking & Cocktail Reception; 6:30 p.m. Awards Ceremony & Dinner
Oct
10
Join us for a discussion with the mayors of Green Island, Rensselaer,Troy and Watervliet. Panelists will discuss timely issues facing our region,…
11:30 a.m. Registration & Luncheon; 12 - 1:00 p.m. Panel Discussion and Q&A
Oct
24
Attention to detail can be the difference between mediocre customer experiences and world-class memorable ones that drive repeat business. Discover how to…
8:00 a.m. Check-in & Breakfast; 8:30 a.m. - 4:30 p.m. Training