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Alaant Workforce Solutions Wins Prestigious National Awards for Excellence in Service to Clients and Candidates



Recognition from ClearlyRated includes Best of Staffing® Client Diamond Award, which honors Alaant’s selection for the 5th consecutive year

Fewer than 2% of recruiting firms in the U.S. and Canada receive the awards, which are based entirely on outstanding ratings given by clients and candidates 

Albany, NY – Alaant Workforce Solutions, the leading professional workforce services firm in New York’s Capital Region, today announced it has again won the prestigious Best of Staffing® Client Award and Best of Staffing® Talent Award, which are based entirely on outstanding customer service ratings provided by the companies and candidates it serves. 

In receiving the 2021 Best of Staffing® Client Diamond Award, Alaant is recognized for earning this honor from employers for the 5th consecutive year. In addition, Alaant has achieved the Best of Staffing® Talent Award in each of the 3 years it has applied. Fewer than 2% of all recruiting firms in the U.S. and Canada are chosen to receive the awards.

“We are honored to once again be recognized as one of the top recruiting and workforce services firms in North America, and humbled because these awards reflect the experiences of the clients and candidates we’re privileged to serve,” said Miriam Dushane, Managing Partner of Alaant Workforce Solutions. “Alaant’s knowledgeable, seasoned and committed team of experts is passionate about helping to advance careers and build businesses, and these prestigious awards demonstrate they’re making an impact for people, companies and communities.” 

The Best of Staffing® awards are presented by ClearlyRated, the world’s leading provider of client and job candidate service quality research for staffing agencies. These are the only awards in the U.S. and Canada that recognize firms proven to provide superior service based completely on ratings determined by third party, validated survey responses. 

According to the survey, Alaant received satisfaction scores of 9 or 10 out of 10 from 81% of the employers it works with – up from 80% last year, and far exceeding the industry average of 38%. Its employer Net Promoter Score, which measures the willingness to recommend its services to others, was 76%, far above the industry average of 28%. 

Meanwhile, 92% of placed candidates gave Alaant scores of 9 or 10 out of 10, up from 82% the previous year, and significantly above the industry average of 40%. Its candidate Net Promoter Score was also 92%, far higher than the industry average of 18%.

According to ClearlyRated, both clients and job seekers that work with winning agencies are twice as likely to be completely satisfied with services provided, as compared to those working with non-winning agencies. 

“After one of the most turbulent years in modern history, winners of the 2021 Best of Staffing award have proven their commitment to go above and beyond in support of their clients and placed talent,” said ClearlyRated CEO and Founder Eric Gregg. “These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else. It is my honor to celebrate and showcase the 2021 Best of Staffing winners alongside feedback from their actual clients and placed talent on ClearlyRated.com.”

This is the latest national recognition received by Alaant. For each of the past four consecutive years (2017 through 2020), Alaant has been honored by Forbes as one of America's Best Recruiting Firms. In addition, Alaant was selected by HR Tech Outlook as one of the nation’s Top 10 Employer Branding Consulting/Services Companies for 2019

Offering innovative practice areas such as Talent Acquisition Partnerships and Employer Brand Strategy, Alaant has helped hundreds of companies attract, acquire, engage and retain thousands of elite employees over the past decade.

For more information on ClearlyRated’s 2021 Best of Staffing® Client and Talent Awards, visit https://www.clearlyrated.com/staffing.

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