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Member Services Manager

Contact: Fred Realbuto
Audubon International


Organization Overview:
Audubon International, a nonprofit organization, has been in existence for 35 years with a mission to create sustainable environments where we live, work and play. To accomplish this mission, we work in the area where the natural and built environments meet, engaging with a wide range of interested partners including golf courses, resorts, large and small businesses, environmental not-for-profits, community associations, local governments, and state and federal agencies.

We use a combination of award-winning environmental education and certification programs, technical assistance and recognition, to positively impact environmental health at multiple geographic scales, from individual properties to communities and ecoregions.

Position Description:
Audubon International seeks a highly-qualified and enthusiastic individual to join our growing team as Member Services Manager. This position reports directly to the CEO and works with other Audubon International staff to provide critical member services support to all Audubon International programs including:

Certifications (6): the Audubon Cooperative Sanctuary Programs for Business and Golf, the Signature Sanctuary Certification, the Green Lodging/Green Hospitality Certification, and the Sustainable Communities Certification

Conservation Initiatives (3): Monarchs in the Rough, Raptor Relocation Network, and BioBlitz

The position assists with a variety of functions including: communicating with stakeholders about the benefits of membership; serving as the primary point of contact for general questions from members; developing and executing membership outreach, growth and retention strategies; mailing membership materials; managing the organization's membership database; generating/tracking invoices; serving as a spokesperson for the organization in various venues, answering calls from the public.

View the full job description at

This is a full-time, permanent position with a salary range of $40,000 - $50,000. Audubon International
office is located in Troy, NY and offers a hybrid work model. Audubon International offers a mission-driven work environment that promotes continued employee growth and development. The organization offers its employees a strong compensation package, including competitive salary, fully paid individual health benefits, retirement benefits, and vacation. Diversity is highly valued.

How to Apply:
Submitted applications will be reviewed upon receipt and must include the following:
• Cover letter summarizing the candidate’s qualifications for the position, including a description of how prior educational training, experience and skills prepare the candidate to fulfill the job responsibilities detailed above.
• Curriculum vitae or resume.
• Contact information (name, job title, phone and email) for three professional references

Application materials should be submitted via e-mail to [email protected] with the job title and your name in the subject line (i.e., Member Services Manager – Jane Smith).

Audubon International is an equal opportunity employer committed to practices that ensure employees and applicants for employment are provided with equal opportunities without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, genetic information or any other factor that is not related to the position.

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